Shipping policy
Shipping Policy
Thank you for shopping with Noridaily. Please review the following shipping information to help ensure a smooth delivery experience.
1. Shipping Destinations and Delivery Times
Shipping Destinations
We currently offer worldwide shipping. Delivery times may vary depending on the destination country or region.
Processing Time
Orders are normally processed and prepared for shipment within 1–3 business days after payment has been successfully confirmed.
Processing times may be longer during weekends, public holidays, major sales events, or periods of unusually high order volume.
Estimated Delivery Time
The estimated delivery time is approximately 8–15 business days after your order has been shipped.
Deliveries to remote areas may require an additional 1–3 business days.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, customs inspections, local carrier delays, public holidays, transportation disruptions, or other circumstances outside our reasonable control.
2. Order Confirmation and Tracking
Once your payment has been successfully received, an order confirmation email will be sent to the email address provided during checkout.
When your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
How to Track Your Order
You can track your order by:
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Clicking the tracking link in your shipping confirmation email
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Logging into your Noridaily account and visiting the “My Orders” section
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Contacting our customer service team if your tracking information has not been updated for an extended period
Please allow some time for tracking information to become available after your package has been handed over to the shipping carrier.
3. Address Changes and Order Cancellations
Shipping Address Changes
Shipping address changes can only be requested before your order has been processed or shipped.
Once an order has entered the shipping process, we may be unable to change the delivery address.
Please carefully review your name, shipping address, postal code, telephone number, and other delivery information before submitting your order.
If you need to update your shipping address, please contact us as soon as possible at:
Although we will make reasonable efforts to assist you, address changes cannot be guaranteed after an order has been submitted.
Order Cancellations
Orders may be canceled before shipment, subject to our cancellation and refund policies.
Once an order has been shipped, it can no longer be canceled. You may need to wait until the package is delivered and then request a return in accordance with our Return and Refund Policy.
If an order is returned after shipment, the customer may be responsible for the original shipping cost and return shipping fees, except where otherwise required by applicable law or where the return is caused by an error on our part.
4. Delivery Problems and Issue Resolution
If your order is delayed, damaged during transit, incomplete, or incorrectly delivered, please contact us as soon as possible.
For damaged, missing, or incorrect items, please contact us within 7 days of receiving your package and provide the following information:
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Your order number
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A description of the issue
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Clear photographs of the item
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Photographs of the shipping package and shipping label
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Any other relevant supporting information
After reviewing the information provided, we may offer an appropriate solution, such as a replacement or refund, depending on the circumstances.
5. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing accurate and complete shipping information when placing an order.
If a package cannot be delivered or is returned to us due to any of the following reasons, the customer may be required to pay an additional shipping fee before the package can be resent:
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An incorrect or incomplete address
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An invalid postal code
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A missing apartment or unit number
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An incorrect recipient name
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Failure to collect the package
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Repeated unsuccessful delivery attempts
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Refusal of delivery
Alternatively, a refund may be issued after the returned package has been received and inspected.
The original shipping cost and any return-related charges may be deducted from the refund, except where otherwise required by applicable law.
6. Lost Packages
If the tracking information shows that your package has been delivered but you have not received it, please take the following steps:
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Check the area around your delivery location.
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Ask members of your household, neighbors, or building management whether they accepted the package.
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Contact the local shipping carrier using your tracking number.
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Contact our customer service team if you are still unable to locate the package.
We will assist you in reviewing the delivery information and, where appropriate, opening an inquiry with the shipping carrier.
Noridaily is not responsible for packages that are lost or stolen after being confirmed as successfully delivered to the address provided during checkout, except where otherwise required by applicable law.
7. Customs Duties and Import Taxes
International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country or region.
Unless otherwise stated during checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.
Customs procedures may occasionally cause delivery delays. Noridaily is not responsible for delays caused by customs authorities.
8. Contact Us
If you have any questions about shipping, delivery, or tracking, please contact our customer service team.
Email:
noridaily@outlook.com
Telephone:
+1 573-434-4513
Customer Service Response Time:
Within 1–2 business days
Thank you for your understanding and support.